Firate takes the boring parts off your hands - the orders, the tickets, the bills, the numbers - so the evening belongs to your guests again.
Follow a single order from the guest's phone to the Z-report - click a step, or just watch it play.
QR at the table, self-order kiosk or your own online storefront.
Scan the table QR, tap the kiosk or open your storefront: the guest picks dishes, toppings and portion size, and the order lands in Firate with prices re-checked on the server — never trusted from the phone. Same menu, same rules on every channel.
Owner, manager, cashier or cook - each opens Firate and sees exactly their shift. Every screen is gated by a permission code, so people see only what their role allows.
Friday · 14/22 tables · 1 approval
Hi Hana - section A · 5 tables
Wok station · 4 tickets · avg 6:12
Branded pickup and delivery ordering on your domain. Orders go straight into your kitchen queue - not through a 25-30% middleman - and guests track them live.
Scan, browse, order round after round - the running bill stays on the table, guests can call the waiter or ask for the bill, and the kitchen sees every round instantly. No app install.
Idle screen → menu → cart → pay → order number, in Czech, English or Vietnamese. Guests customise toppings themselves and upsell prompts appear at exactly the right moment - +18% order value in our pilots.
Category pills, search, modifiers, table and guest on the order, hold and reopen tickets, split bills, refunds with approval, cash sessions with a Z-report - seven screens for the counter, in any browser.
Section view, order pad and the running bill on one staff screen - courses, modifiers and kitchen notes go to the right station the moment you hit send.
Three columns - New, Cooking, Ready - fed live by POS, kiosk, QR and online orders over WebSocket, with a 30-second poll if the Wi-Fi hiccups. Dark, full-screen, built for a greasy touchscreen.
Products, variants, categories and modifier groups (toppings, sizes, doneness) with min/max rules - published once, served everywhere with prices that already include VAT.
Size: Regular · Large +40 · Extras: extra beef +49, egg +19 (max 3) · Spice: mild / medium / hot (required)
Same rules on POS, kiosk, QR and onlineDrinks −20% · Mon-Fri 15:00-17:00 · applies itself at checkout on every channel.
A guest account on your storefront: points earn on every paid order, a ledger explains every change, and points redeem at checkout. Attach guests at the POS in one tap - or create them on the spot.
"Regulars come back on their own now - and I finally know who they are." - Huong Pham, Saigon Bistro · Ostrava
Ingredients, units and recipes. Sales draw stock down, low-stock items surface on one screen, purchase orders go to your suppliers in a few taps.
Rice noodles 4,2 kg · Beef brisket 2,8 kg · Fresh herbs 0,4 kg - low
PO drafted → Satomar · 2 kg herbsDashboard with today's numbers and live activity, five report tabs - sales, dishes, channels, staff and the VAT (DPH) breakdown your accountant asks for - plus kiosk analytics per device.
Shifts and scheduling, clock in and out from the POS, a staff directory with roles - and 26 permission codes so a cashier, a cook and an owner each see exactly their part.
Nothing about money trusts the client: prices, modifiers, VAT and loyalty rates are read from the database on the server every time. Every amount is a Postgres numeric and every calculation runs in Decimal - never floating point.
1 API · 6 apps · 66 screens · 188 endpoints · 86 tables · 26 permission codes · 3 languages
Read the full feature report on requestCommission on your storefront - every online order goes straight to your kitchen.
QR, kiosk, POS and online orders in one kitchen queue.
Interface and human support in three languages - product and phone.
We label features the way our own engineers do. These are the pieces still in the workshop - so you never find out at the counter.
Stripe / Comgate on the storefront and kiosk. Today online and kiosk orders are settled at the counter.
Wok, grill and bar screens with their own tickets, and an audible ping for new orders.
Marketplace orders on the same board, and one acquirer, one statement, one support line.
Staff run service on tablets. Owners watch the business from their phone. Guests order from theirs. POS, KDS, kiosk and admin run in any browser - no app store, no install.
Every feature above, free for 30 days. No card required - and a team that sets it up with you, in your language.
Questions, a demo or a pilot spot? [email protected] · +420 773 049 485
